FAQs

  1. What does “Any Size, Installed” mean?
  2. Where are the replacement windows manufactured?
  3. What types of Payment Methods & Financing do you offer?
  4. Will the replacement windows be installed from the inside or outside?
  5. Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
  6. How can I prepare my house for my replacement windows?
  7. How long will it take to get my replacement windows? How much time should I allow for the installation?
  8. What type of warranty is available for my windows?
  9. What happens to my old windows & screens?
  10. What do I do if there is a problem with the windows?

What does “Any Size, Installed” mean?
“Any Size” describes any size double-hung window our manufacturer will construct, which is a minimum width and height of 15“ X 26“ and a maximum of 48” X 78”. “Installed” means we’ll remove a basic wood double-hung window and replace it with a vinyl Window World double-hung window using the existing wooden stops.

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Where are the replacement windows manufactured?
Window World manufactures all of our replacement windows in the United States. We are proud to offer high-quality, American-made products at affordable prices.

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What types of Payment Methods & Financing do you offer?
Window World Butler accepts checks and all major credit cards. We also offer a Window World credit card to help you enjoy your new replacement products now, but pay for your replacement products later. For more information, visit our Financing page.

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Will the replacement windows be installed from the inside or outside?
Our professional window installers will most likely install your windows from the inside. In certain situations, we may be required to install from the outside.

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Do you install windows during the winter? If so, will I lose a lot of heat at the time of installation?
Yes, Window World installs windows year-round and can complete your installation in as little as one day. Our trained installers install one window at a time and close off unused rooms to reduce heat loss. Within a few days, you’ll recoup any additional costs with the energy savings from your new windows.

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How do I prepare my house for installation?
Prior to the arrival of your installers, here’s what you should do to prepare so the installation process runs smoothly and quickly:

  • Remove your curtains, blinds, and/or window treatments
  • Remove or deactivate any security devices
  • Move any personal items or furniture that is in front of the windows to clear a path for your installer
  • Remove all wall decorations from the walls close to the windows

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How long will it take to get my replacement windows? How much time should I allow for the installation?
You can expect your replacement windows to be installed within 4-8 weeks from the date that the final measurements are taken. An average job will take a single day, but completion time will depend on the type of window being installed and type being removed. Each replacement window takes about 30 minutes to install, but you should factor in additional time for trim work and cleanup.

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What type of warranty is available for my windows?
All Window World replacement windows are backed by a limited lifetime warranty. However a double lifetime “transferable”, lifetime glass breakage, lifetime seal failure, and installation warranties are available. For more details, visit our Warranty page.

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What happens to my old windows & screens?
Our installers will remove all debris from your property and carefully dispose of it unless you notify the installer that you would like to keep your old windows or screens. Please notify him as soon as he arrives for your installation.

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What do I do if there is a problem with the windows?
In the rare occasion that you do have a problem with your Window World replacement windows, we recommend that you first visit our Repair Center to find easy tutorials on how to care for your new windows and correct common issues. You can also find videos on how to locate the serial numbers for each product.

If after trying the repair guides your issue is still not resolved, please contact our office via contact form or by phone at (724) 256-5660.

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